Privacy Policy
ASK THE ADVOCATE, LLC
Privacy Policy
Effective April 1, 2026 | asktheadvocate.org | Massachusetts
Ask the Advocate, LLC is committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy describes how Ask the Advocate, LLC collects, uses, shares, and protects your personal information when you access and use our website located at asktheadvocate.org. By using the website, you consent to the practices described in this Privacy Policy. If you do not agree, please refrain from using the website.
1. Information We Collect
1.1 Information You Provide Directly
We may collect personal information that you provide when you contact us, book a session through HoneyBook, join the Ask the Advocate Community on Skool, subscribe to our email list through Flodesk, complete a form on our website, or purchase a digital product or template. This may include your name, email address, phone number, child's educational situation, and other information relevant to the services you are seeking.
1.2 Automatically Collected Information
When you access and use the website, we may automatically collect certain information about your device and browsing activity. This may include your IP address, browser type, operating system, referring URLs, pages visited, and time spent on the website. This information is collected through cookies, Google Analytics, and similar technologies.
2. How We Use Your Information
2.1 Providing Services
We use your personal information to provide the services you request, including responding to inquiries, booking and conducting strategy sessions, delivering digital products and templates, providing access to the Ask the Advocate Community, and delivering placement consultation and IEP advocacy services.
2.2 Communication
We may use your contact information to send you session confirmations, resource updates, community announcements, and email sequences through Flodesk and HoneyBook. You may opt out of marketing communications at any time by clicking the unsubscribe link in any email or by contacting us through asktheadvocate.org.
2.3 Improving User Experience
We analyze data collected through Google Analytics and other tools to improve the website's functionality, content, and user experience. This data is reviewed in aggregate and is not used to identify individual users.
2.4 Legal Obligations
We may use your information to comply with applicable laws, regulations, and legal processes, including those applicable to special education advocacy services in the Commonwealth of Massachusetts.
3. Sharing Your Information
3.1 Third-Party Service Providers
We use trusted third-party platforms to operate our business. These include HoneyBook for session booking and payment processing, Skool for community hosting, Flodesk for email marketing, Squarespace for website hosting, and Google Analytics for website analytics. Each of these providers has its own privacy policy and data practices. We share only the information necessary for each provider to fulfill their specific function and require that they protect your information accordingly.
3.2 Confidentiality of Case Information
Information shared in 1:1 sessions, placement consultations, or advocacy engagements is treated as confidential and will not be shared with any third party except as required by law or with your express written permission. See the Confidentiality section of our Terms and Conditions for full details.
3.3 Legal Requirements
We may disclose your information to comply with legal obligations, respond to governmental or regulatory requests, enforce our terms and conditions, or protect the rights, privacy, safety, or property of Ask the Advocate, LLC, its clients, or the public.
3.4 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. You will be notified of any such change through the website or by email.
4. Cookies and Similar Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze usage patterns, and improve our services. Google Analytics collects anonymized data on how visitors interact with the website. You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain website features.
5. Your Choices and Rights
You may contact us at any time through asktheadvocate.org to request access to the personal information we hold about you, request corrections to inaccurate information, request deletion of your personal information where applicable, or opt out of marketing communications.
Massachusetts residents may also have additional rights under Massachusetts consumer protection law, including Chapter 93A of the Massachusetts General Laws. If you have a concern about how your information has been handled, you may contact the Massachusetts Attorney General's Office at mass.gov/ago.
6. Data Security
We employ reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to protecting your information to the best of our ability.
7. Children's Privacy
The website and services of Ask the Advocate, LLC are directed at parents, guardians, and professionals and are not intended for use by children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately through asktheadvocate.org, and we will take steps to delete it.
8. Third-Party Links
The website may contain links to third-party websites, including Skool, HoneyBook, Spotify, Apple Podcasts, and other platforms. Ask the Advocate, LLC is not responsible for the privacy practices of any third-party website. We encourage you to review the privacy policies of any website you visit through a link on this site.
9. Changes to This Privacy Policy
Ask the Advocate, LLC reserves the right to update this Privacy Policy at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updated policies will be posted on asktheadvocate.org with a revised effective date. Your continued use of the website after changes are posted constitutes your acceptance of the updated policy.
10. Contact
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact Ask the Advocate, LLC through the contact us form on asktheadvocate.org.
Ask the Advocate, LLC
asktheadvocate.org | Massachusetts, United States